KPARTS WATERSPORTS

General terms and conditions

CGU and CGV

Terms and conditions of use and sale.

Effective 01/01/2022

The purpose of these general terms and conditions of use (hereinafter referred to as the "GTCU") is to provide a legal framework for the terms and conditions under which AP3DCustom makes the site and its services available and to define the conditions under which the "User" may access and use the services.

These GCU are available on the site under the heading "GCU".

Any registration or use of the site implies the user's unreserved and unrestricted acceptance of these GCU. When registering on the site via the Registration Form, each user expressly accepts these GCU by ticking the box preceding the following text: "I acknowledge having read and understood the GCU and I accept them".

In the event of non-acceptance of the GCU stipulated in the present contract, the User must renounce access to the services offered by the site.

www.kparts-watersports.com reserves the right to unilaterally modify the content of these Terms and Conditions at any time.

ARTICLE 1: Site access

The website kparts-watersports.com allows the User free access to the following services:

  • AP 3D CUSTOM showcase website,
  • Online sales of products designed and manufactured by AP 3D CUSTOM

The site is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at the User's expense.

Non-member Users do not have access to reserved services. To do so, they must register by filling in the form. By agreeing to register for the reserved services, the member User undertakes to provide truthful and accurate information concerning his civil status and contact details, in particular his e-mail address.

To access the services, the User must then identify himself using his login and password, which will be sent to him after registration.

Any User member who is regularly registered may also request to be removed from the list by going to the dedicated page in his or her personal space. This will take effect within a reasonable time.

www.kparts-watersports.com shall not be held liable for any event due to force majeure resulting in a malfunction of the website or server, or for any interruption or modification due to maintenance. In such cases, the User agrees not to hold the publisher responsible for any interruption or suspension of service, even without prior notice.

The User may contact the site by e-mail at the publisher's e-mail address given in ARTICLE 1.

ARTICLE 2: Data collection

The site ensures that the User's personal information is collected and processed in compliance with the French Data Protection Act n°78-17 of January 6, 1978.

In accordance with the French Data Protection Act of January 6, 1978, the User has the right to access, rectify, delete and object to his or her personal data. The User may exercise this right by sending an e-mail to ap3dcustom@gmail.com

ARTICLE 3: Intellectual property

Trademarks, logos, signs and all site content (text, images, sound, etc.) are protected by the French Intellectual Property Code, and more specifically by copyright.

The User must request prior authorization from the site for any reproduction, publication or copy of the various contents. The User undertakes to use the contents of the site in a strictly private context. Any use for commercial or advertising purposes is strictly forbidden.

Any total or partial representation of this site by any means whatsoever without the express authorization of the website operator constitutes an infringement punishable by article L 335-2 et seq. of the French Intellectual Property Code.

In accordance with article L122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must cite the author and source.

ARTICLE 4: Liability

The sources of information published on the website www.kparts-watersports.com are considered reliable, but the website does not guarantee that it is free from defects, errors, or omissions.

The information provided is for general informational purposes only and has no contractual value. Despite regular updates, the website www.kparts-watersports.com cannot be held liable for changes to administrative and legal regulations occurring after publication. Similarly, the website cannot be held liable for the use or interpretation of the information contained on this site.

The User is responsible for keeping his/her password secret. Any disclosure of the password, in whatever form, is forbidden. The User assumes all risks associated with the use of his/her login and password. The site declines all responsibility.

The website www.kparts-watersports.com cannot be held responsible for any viruses that may infect the computer or any computer equipment of the Internet user, following use, access, or downloading from this site.

The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

ARTICLE 7: Hypertext links

Hyperlinks may be present on the site. Users are advised that clicking on these links will take them away from the www.kparts-watersports.com website. Kparts-watersports.com has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.

ARTICLE 8: Cookies

The User is informed that when visiting the site, a cookie may be automatically installed on his/her browser.

Cookies are small files temporarily stored on the user’s computer hard drive by their browser and are necessary for using the website www.kparts-watersports.com. Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique, randomly generated, and therefore anonymous identifier. Some cookies expire at the end of the user’s visit, while others remain.

The information contained in cookies is used to improve the website www.kparts-watersports.com.

By browsing the site, the User accepts them.

However, the User must consent to the use of certain cookies.

In the absence of acceptance, the User is informed that certain functionalities or pages may be refused.

The User may deactivate these cookies using the settings in his browser software.

ARTICLE 9: Applicable law and jurisdiction

This contract is governed by French law. In the event of failure to reach an amicable settlement of a dispute between the parties, the French courts shall have sole jurisdiction.

If you have any questions concerning the application of these GTUs, you can contact the publisher using the contact details given in the "Legal information" section.

ARTICLE 10: ORDERING PRODUCTS ON THE SITE

The company reserves the right to correct the content of the Site at any time.

  1. The customer can find out on the product page the period during which, or the date up to which, spare parts essential for the use of the product are available on the market.
  2. The Products offered for sale are described and presented as accurately as possible. Nevertheless, a variation in the color of the product(s) does not engage the responsibility of the company and does not affect the validity of the sale.
  3. The Customer selects the Product(s) he/she wishes to purchase, and can access the Order summary at any time.
  4. The Order summary lists the Product(s) selected by the Customer, and includes any additional charges, such as delivery costs, which are added to the price of the Product(s) in the Order. The Customer may modify his/her Order and correct any errors before accepting it.
  5. After accessing the order summary, the Customer confirms acceptance of the order by ticking the GTS validation box, then clicking on the order validation icon. The words ”Order with payment obligation” or a similar unambiguous wording appear next to the Order validation icon to ensure that the Customer explicitly acknowledges his/her obligation to pay for the Order.
  6. After acceptance of the General Terms and Conditions and validation of the Order with payment obligation, the contract is validly concluded between the company and the Customer and irrevocably commits them.
  7. Once the Order has been validated, and in order to proceed with payment, the Customer enters the contact details for delivery of the product(s) ordered, and for invoicing if these are different. The delivery process for the product(s) ordered is described in article 5 of these GTS.
  8. The company will then send the Customer an Order confirmation by e-mail, containing the details of the Order summary and the delivery and, where applicable, billing addresses entered.
  9. After validating the delivery details and, where applicable, the billing details, the Customer pays for the Order in accordance with the terms and conditions set out below.

ARTICLE 11: ORDER PRICE AND PAYMENT TERMS

  1. Prices are given on the Site in the Product descriptions, in euros and inclusive of all taxes.
  2. The total amount is indicated in the Order summary, before the Customer accepts these GCS, validates his/her Order, enters and validates his/her delivery and, if applicable, billing details, and proceeds to payment. This total amount includes all taxes.
  3. Orders for Products placed on the Site are payable in euros. Payment must be made in full on the day the Order is placed by the Customer, by credit card, unless special conditions of sale are expressly accepted by the Customer and the company.
  4. In the case of payment by credit card, the Site uses the security system of paypal, a service provider specializing in the security of online payments. This system guarantees the total confidentiality of the Customer’s banking information. The bank card transaction between the Customer and the secure system is therefore fully encrypted and protected. The customer’s bank details are not stored by the company. The general terms and conditions of use of paypal can be consulted at the following address: https://www.paypal.com/fr/webapps/mpp/ua/useragreement-full.
  5. The Customer guarantees the company that he/she has the necessary authorizations to use the method of payment when placing the Order.
  6. The company reserves the right to suspend or cancel any execution and/or delivery of an Order, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum owed by the Customer to the company, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the site and the payment of an Order.

ARTICLE 12: DELIVERY

  1. The product(s) offered on the Site can be delivered to France as well as to any other country.
  2. The company undertakes to deliver the product(s) within a period not exceeding the period indicated at the time of the order from the date of the Order.
  3. When the Order is ready, the Customer is informed by e-mail of its dispatch. The product(s) ordered will be delivered to the delivery address indicated by the Customer at the time of placing the Order, under the conditions specified in article 3.8 of these GCS.
  4. The Customer must ensure that the information communicated is correct, and that it remains so until complete delivery of the product(s) ordered. The Customer therefore undertakes to inform the company of any change in billing and/or delivery details that may occur between the Order and delivery, by sending an e-mail to the customer service e-mail address without delay. Failing this, in the event of late and/or incorrect delivery, the Customer may under no circumstances hold the company liable for non-delivery, and the company’s customer service department will contact the Customer to arrange a second delivery at the Customer’s expense.
  5. The company will not be held responsible if the non-receipt of the Products is due to a third party outside its intervention or in case of theft.
  6. If the Order is returned due to the Customer’s absence, the company’s customer service department will contact the Customer for a second delivery at the Customer’s expense.
  7. Customers can track the delivery of their Orders by contacting the customer service number given in these GTC.
  8. By choosing a delivery method that includes the following statements: “NO INSURANCE” & “No insurance or refund in the event of breakage, loss or theft – Choosing this type of delivery is at your own risk”, the customer acknowledges that the company cannot be held responsible and that no refund will be made if the delivery does not take place.

ARTICLE 13: CUSTOMER SERVICE

  1. For any request for information, clarification or complaint, the Customer must first contact the company’s customer service department, to enable the latter to attempt to find a solution to the problem.
  2. The company’s customer service can be reached from 9am to 5pm using the following contact details: ap3dcustom@gmail.com or +33666190792.

ARTICLE 14: RETURNS & EXCHANGES

  1. Returns & exchanges not accepted for all customized products.
  2. Return shipping costs are at the customer’s expense in all cases, except in the case of error on the part of AP 3D Custom.
  3. Returns and exchanges accepted within 14 days provided the product is in its original packaging, unopened and unused.
  4. The return or cancellation of the order will result in a refund identical to the means of payment (credit card or paypal). Cancellation possible within 14 days. Please note that paypal fees or credit card operator fees will not be reimbursed.

ARTICLE 15: WARRANTIES

  1. Items offered for sale on the website www.kparts-watersports.com are covered by a 1-year warranty from the date of purchase.
  2. All warranty claims must be made by e-mail to ap3dcustom@gmail.com, accompanied by photos showing the defect.
  3. Warranty claims may be refused if normal conditions of use have not been observed.
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